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Shipping and Policy

1. General Information

Welcome to Outlet Wholesale Distributors. We strive to provide our customers with a smooth and efficient shipping experience. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website [www.outletwholesaledistributors.com] (the "Site").

2. Order Processing

Order Confirmation

  • After placing an order, you will receive an order confirmation email. This email will contain details about your order, including the items purchased, shipping address, and estimated delivery time.

Processing Time

  • Orders are typically processed within 1-2 business days. During peak times or holidays, processing may take longer. Orders placed on weekends or holidays will be processed the next business day.

3. Shipping Methods and Delivery

Shipping Options

  • We offer various shipping options to meet your needs. The available shipping methods and their estimated delivery times will be displayed at checkout.

Shipping Costs

  • Shipping costs are calculated based on the weight, dimensions, and destination of the order. The total shipping cost will be displayed at checkout.

Delivery Time

  • Delivery times vary based on the selected shipping method and destination. Standard shipping typically takes 3-7 business days. Expedited shipping options are available for faster delivery.

4. Shipping Destinations

Domestic Shipping

  • We ship to addresses within the United States, including Alaska and Hawaii. Please note that delivery times to Alaska and Hawaii may be longer than standard shipping times.

International Shipping

  • Currently, we do not offer international shipping. We are working on expanding our shipping destinations and hope to serve international customers soon.

5. Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses.

  • Certain products may have restrictions or limitations due to size, weight, or other factors. If an item cannot be shipped to your location, you will be notified during the checkout process.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your order through the link provided in the email or by logging into your account on our Site.

7. Delayed or Lost Shipments

Delayed Shipments

  • While we strive to meet the estimated delivery times, please note that delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or other factors beyond our control. We will do our best to keep you informed of any delays.

Lost Shipments

  • If you believe your order is lost, please contact our customer service team at [Your Contact Email] or [Your Contact Phone Number]. We will investigate the issue and work with the carrier to locate your package. If your order is confirmed lost, we will arrange for a replacement or a refund.

8. Damaged or Incorrect Orders

Damaged Orders

  • If your order arrives damaged, please contact our customer service team within 48 hours of receiving the shipment. Provide photos of the damaged items and packaging. We will arrange for a replacement or a refund based on the extent of the damage.

Incorrect Orders

  • If you receive an incorrect item, please contact our customer service team within 48 hours of receiving the shipment. We will provide instructions for returning the incorrect item and will send the correct item promptly.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our [Return Policy](link to return policy) on our Site.

10. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Outlet Wholesale Distributors

sales@outletwholesaledistribitors.com

(661) 858-6710

3700 Pegasus Dr Suite 500Bakersfield, CA 93308

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